At BLAI we want to offer you a safe and reliable browsing experience and service. For this reason, we have implemented this privacy policy that complies with the security measures required by European Regulation 679/2016, of April 27, regarding the protection of natural persons with regard to the processing of personal data (in hereinafter, RGPD), and with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPD).
BLAI LIMOUSINES S.L.
NIF: B-62470034
C/Maresme 111 C.P. 08019, Barcelona
Contact email: reservas@blailimousines.com
Email to exercise rights: protecciondedatos@blailimousines.com
Contact telephone: 933034334
For anything you need as a User, you can contact us at the email address indicated above or at our physical address.
1. In which sections of our website do we collect your personal data?
a).- Through the contact form on the Website
In this form you must indicate your name, surname, province, email and mobile phone number so that we can contact you, as well as the information that we may require and any other information that you consider in the message that you send us.
b).- Through social networks
We may collect your data through your user profile on the social networks that we use from BLAI, which are detailed in section 9 of this policy.
c).- Through our corporate emails
Through our email: reservas@blailimousines.com You may write to us and/or request the information you consider necessary to clarify doubts related to our services or the operation of our Website.
d).- Online reservation system
In this form you must indicate your name, surname, province, email and mobile phone so that we can make the reservation with you, as well as the information that we may require and any other information that you consider in the message that you send us.
2. What is the objective and/or purpose of data collection?
The purpose of collecting data in all the sections mentioned in the previous point is to maintain direct and personalized contact with our Users. In this way, we will use your data to answer any questions or information you have requested, manage your requests and inform you about our tours. We may also use your data for advertising and commercial prospecting purposes.
The email that you send us through the contact form and/or the email from which you write to our corporate email will be used to send you information related to the doubts or concerns that you have raised, news and promotions, as appropriate.
In no case will the User receive information from third parties without having previously informed them and requested their consent, thus ensuring compliance with the parameters of the law, nor will there be an international transfer of data that has as its object their personal data.
3. Use of personal data
BLAI informs its Users that the personal data they provide us will be processed by BLAI in accordance with the provisions of the RGPD and the LOPD.
The purpose of data processing through the channels established in point 1 will be, in detail, the following:
- Respond to and resolve requests or queries from Users.
- Inform about news or activities that we can carry out from BLAI.
- Send information that is considered to be of interest to the User.
- Notification of promotional agreements to which you have subscribed
- Manage the commercial relationship.
Inform you regarding your data of the following: (i) your data will not be used for purposes other than those established in this policy by us; (ii) all this information is stored on a separate secure server.
Warn you that the information that the User provides through the Website may reveal or allow others to deduce their nationality, ethnicity, sex, age or other aspects of their private life. Thus, by providing this information completely voluntarily through any means established on our Platform, the User is expressly and voluntarily accepting this Privacy and Personal Data Protection Policy.
4. SHARING INFORMATION WITH THIRD PARTIES
As has already been established in the previous points, BLAI will not provide User data to third parties. If you would like to do so, you will be informed in advance and your consent will be requested.
5. LEGAL BASIS: express consent for the processing of your data
5.1. Consent of natural persons
In compliance with the requirements of the RGPD and the LOPD, and in accordance with the provisions of our internal policies, every time you send us personal data you must give your express and unequivocal consent by clicking on the box that appears at the bottom of each form. where your data is collected.
When you write to us at our contact email, you will be expressly accepting that we can collect your data for the purpose or request that you have made to us.
With said action(s), you are freely and unequivocally telling us that you agree that BLAI processes your data according to the purposes mentioned in the previous sections.
The User guarantees that the personal data provided to BLAI is true and is responsible for communicating any modification thereof to the User.
The User's acceptance that their data be processed for the purposes referred to in this established policy is always revocable, without retroactive effects, in accordance with the provisions of current legislation; Therefore, you have the right to withdraw your consent at any time, without affecting the legality of the treatment based on your prior consent, through the means provided in section 6 of this legal text.
5.2. Consent of legal or professional persons for the processing of their data
We inform you that, if you act on behalf of a legal entity or as an independent professional, you will authorize us to send you information associated with the contracted services, on the one hand, or commercial information, at the appropriate times through acceptance of this privacy policy. Thus, when you request any information related to BLAI through the channels established by the company through the website, your information may also be processed for commercial purposes and the sending of electronic communications when you have authorized us to do so through the options provided. available in web forms.
Likewise, the User's acceptance that their data be processed for the purposes referred to in this established policy is always revocable, without retroactive effects, in accordance with the provisions of current legislation; Therefore, you have the right to withdraw your consent at any time, without affecting the legality of the treatment based on your prior consent, through the means provided in section 6 of this legal text.
6. About your rights of Access, Rectification, DELETION, OPPOSITION, PORTABILITY, FORGIVENESS AND LIMITATION OF PROCESSING
Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and the European Data Protection Regulation 679/2016 have implemented a series of legal guarantees that allow the user to exercise related rights and actions. with the processing of your data.
BLAI offers you this legal guarantee, with which, at any time, and/or when you deem appropriate, you may make use of your rights of Access, Rectification, Deletion, Opposition, Portability, Oblivion and Limitation of processing by writing to the email contact information that we have enabled for this: protecciondedatos@blailimousines.com or by sending us a request by physical mail to Calle Maresme 111 C.P 08019, Barcelona, attention Data Protection Department; attaching, in both cases, a copy of the passport or DNI (data owner) and expressly indicating in the subject the request you wish to make: access, rectification, deletion, opposition, portability, forgetfulness or limitation to processing.
We briefly explain what each of the rights that you can exercise consists of:
Access
Through the exercise of this right you can know what personal data of yours is being processed by BLAI; its purpose, origin or possible transfer to third parties.
Rectification
It consists of being able to modify your personal data that is inaccurate or incomplete, and you must specify in the request what data you wish to be modified.
Suppression
Allows the cancellation of your personal data due to inadequate or excessive.
Opposition
With the right of opposition, you can object to the processing of your data in cases such as: advertising and commercial prospecting activities or when said processing has the purpose of adopting a decision regarding you based solely on automated processing of your data. personal data.
Portability
You will be able to receive your personal data provided in a structured, commonly used and machine-readable format, and be able to transmit it to another person in charge, whenever technically possible.
Omission
You may request the deletion of personal data without due delay when any of the contemplated cases occur. For example, illicit data processing, or when the purpose that motivated the processing or collection has disappeared.
Limitation in treatment
In general, in cases where it is not clear whether personal data should be erased, you can exercise your right to limit processing. This right exists in the following cases: (i) when the accuracy of the data in question is in doubt; (ii) when you do not want the data to be deleted, (iii) when the data is no longer necessary for the original purpose, but cannot be deleted for legal reasons, (iv) when the decision on your objection to processing is pending .
The Limitation means that your personal data can only be processed (except conservation) with your consent for the formulation, exercise or defense of claims, with a view to the protection of the rights of another natural or legal person or for reasons of interest. public of the EU or of a particular EU Member State. You must be informed before the lifting of such limitation.
Likewise, as a User you have the right to file a claim with the competent Control Authority if you consider that the processing of personal data that concerns you infringes the provisions of data protection legislation and regulations; all this without prejudice to any other administrative resource or judicial action.
Also, you are informed that the data processing will not have the purpose of making decisions about your personal information based solely on automated processing, nor will aspects related to your person be evaluated since we do not collect this type of data either. In any case, it would only apply when a law requires it and said treatment will be subject to the appropriate guarantees informing you for such purposes.
7. Security measures in data collection
To guarantee security on our Website, we have integrated a security system that allows us to maintain the confidentiality and integrity of our Users' data that has been sent or collected through the means mentioned in the first point.
In this way, BLAI maintains the security levels of data protection required by the RGPD and the LOPD, and has arranged all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data. data that the User provides through the platform.
Notwithstanding the above, as a User of our Website, you understand, accept and understand that security measures on the Internet are not impregnable and that, therefore, you are obliged to adopt the necessary security measures that allow you to trust in the veracity of the Website on which you are entering your data. We will also do our best to guarantee the privacy and security of your identification data at all times, always using the utmost diligence and implementing the necessary measures.
Thus, we inform you that you will be solely responsible for the security measures that you implement in relation to the protection of your data, therefore, BLAI is not responsible for situations where the User has not implemented the security measures that correspond; nor its consequences, as well as due to causes or damages caused by third parties other than BLAI, including acts of God and/or force majeure.
In accordance with the above, BLAI cannot guarantee that unauthorized third parties may have knowledge of the type, conditions, characteristics and circumstances of the use that Users make of the services offered on the platform. However, as a measure, conditions of use have been established in our Legal Notice.
8. PERIOD OF CONSERVATION OF YOUR PERSONAL DATA
The personal data provided will be kept for the time necessary to fulfill the purpose for which it is collected and to determine the possible responsibilities that may arise from the purpose, in addition to the periods derived from the applicable legislation.
9. Politics on Social Networks
BLAI has a corporate profile on the social networks Facebook, Twitter, Instagram, Pinterest, Google+, YouTube. Thus, by virtue of the provisions of the legislation and regulations on the Protection of Personal Data, BLAI is "Responsible for the processing of your data" due to the existence of said profiles on social networks and the fact that you follow us and we can follow him.
The above means that, if you decide to join our corporate profile as a follower or by giving a “Like” or a “Like” to our content or profile, you accept this policy, where we explain your rights and how we use your data.
As the person responsible for the processing of your data, we guarantee confidentiality in the processing and compliance with your rights, always under the effects of the aforementioned regulations.
On the other hand, we inform you that we will use these social networks to announce news or relevant information related to the services we offer, or about topics that we consider to be of interest to you. Using the functionalities of these platforms, it is possible that you receive news with this type of information on your wall or in your profile.
Now, we also let you know that there is no link between BLAI and said platforms or social networks, so you will accept their use policy and conditions once you access them and/or validate their notices, terms and conditions in the procedure. registration, BLAI is not responsible for the use or processing of your data that is done outside the strict relationship and provision of services indicated in this policy.
10. COOKIES
BLAI uses third-party cookies to monitor and improve certain functionalities and services. If you want to see our policy on this matter, click here.
11. MODIFICATION OF THIS PRIVACY POLICY
BLAI reserves the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as to future uses that it plans to make of the personal data of the Users of the Website. In the event that said modification affects you in relation to the processing of your data, for example, because some additional processing is going to be carried out, not previously informed, we would proceed to notify you of this.
The User is recommended, in any case, to read the Personal Data Protection Policy of the Website every time they access it.
12. INTEGRATION WITH THE REST OF LEGAL TEXTS
This privacy policy is supplemented by the Legal Notice and the Cookies Policy associated with this Website.